Get in Touch With Us
Got a question about one of our poker site reviews, spotted something that needs updating, or want to flag a concern about how we cover this industry? This page explains the best way to reach us and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route to our team. We read every message that comes in and aim to respond within two working days. You can write to us at [email protected]
A short note on what your message is about helps us route it to the right person and get back to you faster — whether that's a factual question, a correction, or something else entirely.
What You Can Get in Touch About
- Questions about our rankings — If you want to know why a particular site sits where it does in our comparisons of real money poker sites, or how our editorial ratings work, ask us directly.
- Corrections and updates — Bonus terms, deposit methods and licensing details for operators change over time. If something on the site looks out of date, we want to know so we can check it.
- Feedback and content suggestions — If there's a poker room, deposit method, or comparison you'd like us to cover in more depth, tell us. Reader input genuinely shapes what we prioritise.
- Partnership and editorial enquiries — If you represent a poker operator or a related business and want to discuss working with us, please introduce yourself and explain what you have in mind. We're transparent that this site may earn commission from some of the operators we list, and that relationship never decides our rankings.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We can point you toward support resources, and we'd rather you reach out than stay silent.
How Our Reviews Are Put Together
Since many messages we receive are about our methodology, it helps to explain it upfront. We assess poker sites on factors including licensing and regulation, player traffic and game liquidity, the range of formats on offer (cash games, tournaments, Sit & Gos, and fast-fold or Spin-style games), rake structure and rakeback value, welcome bonus terms and playthrough requirements, deposit and withdrawal methods and speeds, and mobile app quality. No operator can pay to move up our list — commission from an affiliate link never buys placement, and every site is reviewed against the same criteria. If you think we've got a detail wrong, that's exactly the kind of message we want.
Who Should Be Contacting Us
Our content is intended for readers aged 21 and older (18+ in the small number of states where that's the legal minimum), and this site is not directed at anyone below the applicable legal age for real money gambling in their state. If you're contacting us about a specific poker site, please note that regulated online poker in the US operates on a state-by-state basis — availability, licensing and legal status vary depending on where you live, and we can't advise on your individual eligibility to play.
If gambling has stopped being fun or is causing you or someone close to you harm, please reach out for support rather than to us alone. In the US, the National Problem Gambling Helpline is available at 1-800-GAMBLER, and many states run their own additional self-exclusion and support programs. If you've already self-excluded from a state-regulated site, that decision stands — we won't help you find a way around it, and we'd encourage you to lean on the resources available in your state.
What Happens After You Send a Message
A real person reads every email — we don't rely on automated replies as a stand-in for an actual answer. Our target is to respond within two working days, though it can take a little longer during busier periods. If your message needs input from someone else on the team, we'll let you know rather than leave you waiting without a word.
Related Reading
If you're specifically looking for options outside the standard state-regulated market, you may also find our page on Best Non GamStop Casinos useful, though note that's a separate topic to real money poker site reviews and comes with its own eligibility considerations.
We appreciate you taking the time to visit this page, and we look forward to hearing what's on your mind.